I switched over from T-Mobile. I was told that I needed to bring in my final bill in or...

GetHuman1372541's customer service issue with Sprint Corporate Care from October 2018

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The issue in GetHuman1372541's own words
I switched over from T-Mobile. I was told that I needed to bring in my final bill in order to receive the Visa card. I took the final bill from T-Mobile * weeks ago. I have yet to receive anything. I reached out to a representative through the app, Katherine A, she told me I need to submit the bill online to receive the card. That isn’t what the store in store representative told me. She’s telling me to go in the store to receive the card. Are you guys going to pay for my late fees or fix my credit for late fees? I don’t think so. Since I have switched over, it has been constant incorrect information. Either give me my money back or tell me where is my card. Thank you.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman1372541
Oct 18th, 2018 - a mon ago
I have an issue with Sprint Corporate Care too
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Seen by 6 customers so far
Similar issue to 1144 others
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Timeline
GetHuman1372541 started working on this issue
Oct 18th 10:23pm