I purchase a galaxy s** due to the fact that the S* edge my husband had BLEW UP in his...

GetHuman1357034's customer service issue with Sprint Corporate Care from October 2018

2 views
 | 
1127 similar
 | 
0 following
Help with my Sprint Corporate Care issue
First: share to improve GetHuman1357034's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1357034 to get a Sprint Corporate Care rep on the line!
Always use the GetHuman Phone tocall Sprint Corporate Care. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1357034 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
Tip from another customer
You should call in to Sprint to check the warranty on the phone. Most likely you have a purchase warranty within the first 30 days but you will need to call in to check.
The issue in GetHuman1357034's own words
I purchase a galaxy s** due to the fact that the S* edge my husband had BLEW UP in his hand, which i st ill have phone and pictures of his hand. *So this all happened mis contract which i beleive I just paid off on last bill it was over ***. For * phones..*But I had to purchase a phone regardless that the one I wanted wouldn't be out until a year s* were not even out.. so I get this phone the s** on phone ****-***-****, from day one problems with phone! No one can hear me if they so it's breaking up! Nothing will update no apps nor phone..*I call today and get a cust serve rep who in the conversation proceeds to tell me their are many issues with this s** including software malfunction. I speak to a supervisor regarding this matter and basically she tells me to pay for replacement. Why would I even want this phone after finding out from YOUR company its a LEMON!! The stress of this situation and the separation from my Doc *st off, friends and family who either don't call because of phone problems or do and i end up calling from another phone, as I do live far away. *I have contacted my Lawyer due to the overwhelming stress of the situation and he has advised me to submit my complaints in writing to your company. *Thank you*Angela Smith***********
GetHuman1357034 did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman1357034 fixed the problem
We are waiting for GetHuman1357034 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sprint Corporate Care email you?
This email address isn't valid
Follow this issue
See how GetHuman1357034 fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman1357034
Oct 16th, 2018 - 2 mons ago
I have an issue with Sprint Corporate Care too
Not resolved
Seen by 2 customers so far
Similar issue to 1127 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1357034 started working on this issue
Oct 16th 8:33pm