My issue is that I have a balance of $*** that came out of nowhere. One rep says it is...

GetHuman-booker_d's customer service issue with Sprint Corporate Care from September 2018

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The issue in GetHuman-booker_d's own words
My issue is that I have a balance of $*** that came out of nowhere. One rep says it is from January **** the other rep told me it was from March **** which makes no sense to me, which one is it. Then when I asked about the other times I have called about this problem they don’t have a record of my calls. I have been having this problem and when I’ve called before the rep would tell me there is no balance. I don’t think this faults on me when I did my part to ask them about the problem then they feed me wrong information. And your employees aren’t doing their job completely because once again they tell me they have no record of me calling before August.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman-booker_d
Sep 22nd, 2018 - 4 mons ago
I have an issue with Sprint Corporate Care too
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GetHuman-booker_d started working on this issue
Sep 22nd, 2018 4:05pm