My husband recently passed away (*******). I need to cancel the Sprint contract in his...

GetHuman-pjms's customer service issue with Sprint Corporate Care from September 2018

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The issue in GetHuman-pjms's own words
My husband recently passed away (*******). I need to cancel the Sprint contract in his name, and put a new contract in my name, (Patti Tereskerz) dropping his phone line (***-***-****). I don't want there to be an interruption in service or change in phone numbers. I would like to sign up for the new contract at $** per month (your current offer for Patti, Carly and Taylor). I have a death certificate which I will forward to you if you provide me an email address where to send it. The account phone numbers involved are as follows: ***-***-**** (Terry Tereskerz now deceased) ***-***-**** (Patti Tereskerz), ***-***-**** (Carly Tereskerz), ***-***-**** (Taylor Tereskerz). The billing address was *** East High Street Charlottesville, VA ***** which needs to be changed to *** Shelton Mill Rd., Charlottesville, VA *****.

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Sprint Corporate Care

Customer service issue
Reported by GetHuman-pjms
Sep 5th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 808 others
0 customers following this

Timeline

GetHuman-pjms started working on this issue
Sep 5th, 2018 4:31pm