My name is Jonathan Davila. I ported out in april.I had * months left on my contract. I...

GetHuman1044887's customer service issue with Sprint Corporate Care from August 2018

Help with my Sprint Corporate Care issue
The issue in GetHuman1044887's own words
My name is Jonathan Davila. I ported out in april.I had * months left on my contract. I payed my phones and early termination fee.sprint continued to charge me $**.** for wireless internet, a service I didnt ask for and never had.ive called customer service at least * times in * weeks.Every time I ask to speak to the manager they tell me the manager will call me back. I just want my $*** that's owed to me.they keep denying my claim without reasoning.I have all the paperwork to prove it. They charged me for * months until I canceled it.I dnt know why they decided charge me for wireless internet.one representative confirmed with the sprint store that I never recieved a device for wireless internet but still doesnt want to reimburse me.If I cant get this resolved I'm going to sue sprint for theft.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman1044887
Aug 28th, 2018 - 4 mons ago
I have an issue with Sprint Corporate Care too
Fixed
Seen by 16 customers so far
Similar issue to 770 others
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Timeline
GetHuman1044887 started working on this issue
Aug 28th 1:54am
GetHuman1044887 indicated the issue is not fixed yet.
Aug 31st 11:10pm
GetHuman1044887 indicated the issue is not fixed yet.
Aug 31st 11:11pm