Went to the Sprint location in the Great Mall, Entrance *, Milpitas, CA. When we asked...

GetHuman1006827's customer service issue with Sprint Corporate Care from August 2018

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The issue in GetHuman1006827's own words
Went to the Sprint location in the Great Mall, Entrance *, Milpitas, CA. When we asked for assistance, the rep approached with a surly, rude, discourteous, unprofrofessional, attitude that was lacking in leadership and maturity. Sprint can have their phone and I'm not paying the bill. To add insult to injury, they called security while we were standing there calling billing to get more information because they denied us service. There were * reps standing there and neither one attempted to provide service. The security person was very helpful in that the showed us where to go to file a complaint. As a Black person,I feel this was an attempt to cowardly exercise their authority through other means for which they had no control
GetHuman1006827 did not yet indicate what Sprint Corporate Care should do to make this right.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman1006827
Aug 18th, 2018 - a yr ago
I have an issue with Sprint Corporate Care too
Not resolved
Seen by 4 customers so far
Similar issue to 716 others
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Timeline
GetHuman1006827 started working on this issue
Aug 18th, 2018 2:52am