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The issue in GetHuman-dtrentwo's own words
Phone failed * month prior to upgrade period phone wouldn't charge...couldnt be fixed. I paid equipment damage fee and other fees approx ***.**.... Got a LG HANDSET thats dismal at best...was unable to discuss with any power to be. Uve been a long term customer of four lines. Received a message from customer service ...could not understand the message or phone number to return call. I need to resolve this or move on....very disappointing. *** *** **** Dwayne Trent
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