I am a ** year customer. I am trying to upgrade * phones to Samsung S*.*I cant seem to...

GetHuman-deblapar's customer service issue with Sprint Corporate Care from August 2018

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The issue in GetHuman-deblapar's own words
I am a ** year customer. I am trying to upgrade * phones to Samsung S*.*I cant seem to make the person on the phone understand I have * lines.She keeps quoting me info for * phone line.**Also I saw a $*.** per month for these phones on TV. Not eligible only new customers.**I understand the importance of continuing to building the business.**Sprint needs to take care of their loyal customers also. I guess my $***.** * a month is still not enough.*I have Comcast in home and seriously considering going to their NEW customer package for mobil. Saving appx $***.** per month.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman-deblapar
Aug 9th, 2018 - a yr ago
I have an issue with Sprint Corporate Care too
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Timeline
GetHuman-deblapar started working on this issue
Aug 9th, 2018 1:51pm
GetHuman-deblapar indicated the issue is not fixed yet.
Aug 9th, 2018 8:33pm