We have been with NEXTEL*Sprint for ** years! I originally went into NEXTEL in La Jolla...

GetHuman946773's customer service issue with Sprint Corporate Care from August 2018

8 views
 | 
626 similar
 | 
0 following
Help with my Sprint Corporate Care issue
First: share to improve GetHuman946773's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman946773 to get a Sprint Corporate Care rep on the line!
Always use the GetHuman Phone tocall Sprint Corporate Care. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman946773 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman946773's own words
We have been with NEXTEL*Sprint for ** years! I originally went into NEXTEL in La Jolla Ca. Signed the contract and ordered the phones. I still have the original phone number (***) ***-**** Gloria Wetzel*Yesterday I called to order a new phone for my son, same account ***-****. We went into your Santee, Ca ***** store and Hunter told me I’m not a designated signer on the account. I need to return to the store with my husband and with his consent, Sprint could add me as a designator on the account. One hour later after dinner we returned to the same store. Hunter, walked up to us and proceeded to tell us he couldn’t proceed with selling us the X phone even though my husband was present to “add me” back on to my account. Hunter also said “He could not add me to the account, that my husband had to do the “add-on” on-line. *That was shocking because an hour earlier he could “add-me” if my husband was in the store authorizing it. *Wow, that was the biggest waste of time. *Hunter said “Oh, I told you to do it on-line!” No, Hunter...If you told me an hour ago, it could only be done on-line....I wouldn’t be standing here with my husband after he drove here specifically to take care of this “New issue!” Thanks buddy!
GetHuman946773 did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman946773 fixed the problem
We are waiting for GetHuman946773 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman946773 fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman946773
Aug 3rd, 2018 - a yr ago
I have an issue with Sprint Corporate Care too
Not resolved
Seen by 8 customers so far
Similar issue to 626 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman946773 started working on this issue
Aug 3rd, 2018 2:18pm