Repeated failure of your technical staff to unlock a phone. *st -assurances made that...

GetHuman-triscale's customer service issue with Sprint Corporate Care from July 2018

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The issue in GetHuman-triscale's own words
Repeated failure of your technical staff to unlock a phone. *st -assurances made that the order to unlock was placed, only to find out there was no work order in the computer system. *nd - repeatedly assured I would receive an email of the work order to unlock, and a notification of completion. I have received no emails. *rd - called to enquire of status of work order, was told work was on hold due to unpaid balance, despite having a zero balance. *th - was told my unlock would be complete in **hrs, it was not.
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Sprint Corporate Care

Customer service issue
Reported by GetHuman-triscale
Jul 17th, 2018 - a yr ago
I have an issue with Sprint Corporate Care too
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Timeline
GetHuman-triscale started working on this issue
Jul 17th, 2018 7:29pm
GetHuman-triscale indicated the issue is not fixed yet.
Jul 19th, 2018 6:35pm