I’ve been a Sprint customer for over ** years I had a business account before I had my...

GetHuman777444's customer service issue with Sprint Corporate Care from June 2018

Help with my Sprint Corporate Care issue
The issue in GetHuman777444's own words
I’ve been a Sprint customer for over ** years I had a business account before I had my account now I suffered a heart attack a couple weeks ago and had to have open heart surgery I needed extra time to pay my bill which the representative gave me more time to pay my bill when he made my payment arrangements I was not aware that he made another payment arrangement for June * to pay another $*** which I would’ve never made because I have not started receiving my sickleave benefits as of yet I cannot afford to pay another $***.** weeks later And two weeks after my open heart surgery my phones are disconnected I need to have my phone in case of an emergency I don’t know what to do at this point I called customer finance and they will not do anything for me unless I make a payment I told them I can’t at this time I don’t know where to turn I have had it with Sprint I’m ready to go to AT&T because of the customer service that I have had lately and two weeks after my open heart surgery my phones are disconnected I need to have my phone in case of an emergency I don’t know what to do at this point I called customer finance and they will not do anything for me unless I make a payment I told them I can’t at this time I don’t know where to turn I’ve had it with sprint I’m ready to go to AT&T because of the customer service that I have had lately Denise Miller **********
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Sprint Corporate Care

Customer service issue
Reported by GetHuman777444
Jun 12th, 2018 - 9 mons ago
I have an issue with Sprint Corporate Care too
Fixed
Seen by 13 customers so far
Similar issue to 336 others
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Timeline
GetHuman777444 started working on this issue
Jun 12th, 2018 6:36pm
GetHuman777444 indicated the issue is not fixed yet.
Jun 12th, 2018 7:50pm
GetHuman777444 shared this issue with your circles on Google+
Jun 12th, 2018 7:50pm