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The issue in GetHuman-ruthsch's own words
I ordered three phones over the phone, switching carriers, buy one iPhone *, get second one free. I was asked did I want a refurbished phone for the third line? I said No. I received the refurbished phone, iPhone * anyway. I DO NOT WANT IT. It is not working. I have been charging it for the last hour and all it is doing is blinking off and on. I want a Brand New iPhone * sent to me. This is the Account number: *********, Ruth Schaefer.*Refurbished iPhone Part Number: RCCIP***GBLK *S*N: **************, MDN (***) ***-****
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