Customer Service,*My husband and I have been a loyal customer to Sprint for over ** yea...

GetHuman-kimmitc's complaint issue with Sprint Corporate Care from May 2018

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The issue in GetHuman-kimmitc's own words
Customer Service,*My husband and I have been a loyal customer to Sprint for over ** years. We had decided to upgrade our phone since*we were both eligible.*As you can see we have a iphone *plus & Galaxy Note *. It’s not very often we change our phones out. Many years ago*when we would upgrade*our phones by trading in an old phones and resigning a * year contract.*A few weeks ago we went into one of Sprints local stores. We were told we had an upgrade but we would have to pay*$**.** extra per month for iphone *plus*& $**.** extra for a Galaxy * Note. So on top of the phone bill already paying around $***.** would increase our cell*phone way over $***.** a month. There is*no specials to offset the extra cost of leasing a phone. When we were in the store they also had a special on buy one*galaxy * and get one free but that*only applied towards new customer.*We have been shopping around to other companies and have seen special deals for new customer. The last thing I want*to do is have to switch carriers. Unforutenly*It may result in that.*Verizon - Get up to $***.** off Android Phones*Verizon - Get up to **% off iPhone with Tradde in*At&t Wireless **% off Samsun Galaxy **At&t Wireless * off iPhone **I woud hope this letter could be sent to upper management to see if there is come kind of reselution to our problem.********-***-**** is the main number.*Kind Regards,
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Sprint Corporate Care

complaint issue
Reported by GetHuman-kimmitc
May 3rd, 2018 - a yr ago
I have an issue with Sprint Corporate Care too
Not resolved
Seen by 5 customers so far
Similar issue to 2235 others
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GetHuman-kimmitc started working on this issue
May 3rd, 2018 2:51pm
GetHuman-kimmitc indicated the issue is not fixed yet.
May 3rd, 2018 3:59pm