This is what happens o that someone stole my phone on the **th of April and I called S...

GetHuman-jtvkr's complaint issue with Sprint Corporate Care from May 2018

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The issue in GetHuman-jtvkr's own words
This is what happens o that someone stole my phone on the **th of April and I called Sprint and they were supposed to of put the stolen phone on my account bill not the past due amount. For the stolen phone that I don't have so the phone would of been payed for and I could get an upgrade for it and have a phone and my bill would be ***.** not. Past due amount of ***.** to were I can't get my phone if you guys look on my account you guys can see were ive payed every month and this on April first I payed ***.** for my account to be at zero then my phone gets stolen and now I have to pay a *** and something bill for a phone I don't have I have *phones on my account and the number that got stolen is ********** and the account holder is Johdon Smith account pin is ******** and what i would like done is a new phone or text bill is back down to nothing thank u
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Sprint Corporate Care

complaint issue
Reported by GetHuman-jtvkr
May 1st, 2018 - a yr ago
I have an issue with Sprint Corporate Care too
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Seen by 1 customer so far
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Items needed
Account phone number
IMEI number
Account PIN
Account Service Address
Account Email
Timeline
GetHuman-jtvkr started working on this issue
May 1st, 2018 1:33am
GetHuman-jtvkr indicated the issue is not fixed yet.
May 1st, 2018 1:33am