Refund my money please.

GetHuman782753's customer service issue with Spotify from June 2018

Help with my Spotify issue
The issue in GetHuman782753's own words
Get a refund. Stop getting charged. ... My daughter had previously and erroneously linked my credit card to a Spotify account. We have no access to the account. Have never used the account. Have no idea the user name or password, etc. She has an account of her own that she is charged for separately from her own bank account every month. We had previously addressed this months ago through customer service and were led to believe it was remedied. The charges continue and have been going on for months and months going back to October of last year. I would like a full refund of all charges for this account as you will find there has never been a single song played from this account. What do I need to do to make this hapoen? What records can I provide? Please help me and let me know how to get this resolved.
I just want a refund for an account that was set up in error and never used. We don't even know how to access the account.
Oh yeah. Everything we can think of short of closing my bank account which is next.
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Customer service issue
Reported by GetHuman782753
Jun 14th, 2018 - 9 mons ago
I have an issue with Spotify too
Fixed
Seen by 14 customers so far
Similar issue to 4577 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman782753 started working on this issue
Jun 14th, 2018 2:22am
GetHuman782753 indicated the issue is not fixed yet.
Jun 14th, 2018 11:22pm
GetHuman782753 indicated the issue is not fixed yet.
Jun 14th, 2018 11:26pm
GetHuman782753 indicated the issue is not fixed yet.
Jun 14th, 2018 11:26pm
GetHuman782753 indicated the issue is not fixed yet.
Jun 14th, 2018 11:27pm
GetHuman782753 indicated the issue is not fixed yet.
Jun 14th, 2018 11:28pm
GetHuman782753 indicated the issue is not fixed yet.
Jun 15th, 2018 11:26am
GetHuman782753 indicated the issue is not fixed yet.
Jun 16th, 2018 2:40pm
GetHuman782753 indicated the issue is not fixed yet.
Jun 16th, 2018 2:40pm
GetHuman782753 indicated the issue is not fixed yet.
Jun 18th, 2018 11:27am
GetHuman782753 indicated the issue is not fixed yet.
Jun 21st, 2018 12:15am
GetHuman782753 indicated the issue is not fixed yet.
Jun 21st, 2018 12:18am