My son a **-year-old child with health issues severe who worked on his own money becaus...

GetHuman3851230's Complaint issue with Spirithalloween.com from October 2019

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The issue in GetHuman3851230's own words
My son a **-year-old child with health issues severe who worked on his own money because his mom just able and single came in to your store purchase an outfit because I’ve been sick the sign was not up no returns or anything like that this was just yesterday. He brought the costume home not knowing that Mom’s said OK do you want way overboard and not only that but I can make that not need it and plus we are low income because I’m fully disabled and he has all her problems. I kept the bag never open the package it’s never been worn never been opened I have the receipt.Due to my health I had to basically mouth surgery today when Ann afterwards in pain true turn the prod to get my sons money back Can feed us for a month I’m not on assistance I don’t have money to spare nor does he and again he has challenges at work very very hard with very painful illness that’s not only in disease to make the money to go trick-or-treating. I went and had the reset the original bag the product in its packaging not ever been tampered with and said I need to make return. They instantly pointed out a sign saying they don’t longer do returns will do an exchange OK I don’t need anything why would I want to exchange for something I don’t need I needed the money back from my child I’m trying to also do you teach him to be productive and our economics did not explain anything to my child they had not placed the sign up on the register until after my child had purchased the item yesterday I guess they should’ve put it up sooner or something they were very rude and I said no you don’t understand a situation I explained about my boy I also explained our situation they said they didn’t care exchange is only in after been fighting with the school all day about my child has health problems and going for surgery all the same time I’ve had enough. I said no you’re going to take it back and you’re going to get my child his money back on his card which is his child support card that is his money it’s also like a savings account. Not only that but the costume that I was returning I can make it home for free. I explained they were dista. I said no you’re going to take it back and you’re going to give my child his money back on his card which is his child support card that is his money it’s also like his savings account. Not only that but the costume that I was returning I can make it home for free. I explained they were I explained my son situation and they didn’t explain to a child they were selling to even the ** you still need explain return policies or procedures I know I used to work I used to run businesses you explain to kids I don’t care for teenagers you also point out on the receipt but you did not they started getting ripped and after the day I had I got irrupt yeah the bag one over the counter sorry about that they kicked me out of the store and said you’ll never get your money back we don’t work that way and that’s our policy sorry so easier exchange it or you’re stuck with it so now we’re out money that we need they stole from a child who has problems they didn’t explain anything when I sold to a child they refused to listen to me with With justifiable reasons if they want I can bring in the doctors freaking diagnosis of his disease autoimmune and the pain and everything he goes to do they want proof of that how about mine I don’t think your desk is big enough for your counter they didn’t care it was all about keeping the money they already got. My boss and knows the prices on your items so I like Halloween like everybody else I was a kid to once your overcharging for cheaply made items you’re ripping kids off their going in to go have a good time and you’re taking their money you’re stealing from children No way that handicapped children your whole company should be ashamed of itself and I wouldn’t recommend coming back to Liberty mo. I also posted it says I’m on the neighborhood watch and part of Liberty all over what your store did to handicapped child and took from them so I’m letting them know I also let people know that was going out with your children going to go pick out what you want you can pay for it yourself beware because they’re going to rip them off so I put it out there now your problem is is you’re going to correct it because you know you’re totally in the wrong you don’t take from kids I see what other companies you guys on I know who the CEO is he should name is Cell the kids that’s disgusting and now I see why you guys work and by the wayYou’re a little thing of live chat on the website and get the answers to questions and the phone numbers are all the same you never get to talk to a real person the live chat doesn’t work the only thing that works on your website is if you wanna order more products to get ripped off again I couldn’t get help anywhere so Better Business Bureau should be called connect consumer affairs everything oh trust me signed a livid mom!!!!!!!!!!! Theft from handicapped kids that is sad and disappointing be a shame to yourself! Are you human?! And you wanna know what’s wrong with America today or people well here you go. And I will make it a nightmare for you you better contact me and correct this ASAPPS I’m not totally a bad person happy Halloween

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Spirithalloween.com

Complaint issue
Reported by GetHuman3851230
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 639 others
0 customers following this

Timeline

GetHuman3851230 started working on this issue
Oct 29th, 2019 11:59pm
GetHuman3851230 indicated the issue is not fixed yet.
Oct 30th, 2019 4:10am
GetHuman3851230 indicated the issue is not fixed yet.
Oct 30th, 2019 4:10am
GetHuman3851230 indicated the issue is not fixed yet.
Oct 31st, 2019 12:54am
GetHuman3851230 indicated the issue is not fixed yet.
Nov 2nd, 2019 4:42am
GetHuman3851230 shared this issue with friends on Facebook
Nov 2nd, 2019 4:42am
GetHuman3851230 indicated the issue is not fixed yet.
Nov 2nd, 2019 4:48am
GetHuman3851230 indicated the issue is not fixed yet.
Nov 2nd, 2019 4:48am
GetHuman3851230 indicated the issue is not fixed yet.
Nov 2nd, 2019 4:48am
GetHuman3851230 indicated the issue is not fixed yet.
Nov 2nd, 2019 4:48am

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