I purchased over $*** in items at *:**am November *st to take advantage of the entire s...

GetHuman-tvermeu's customer service issue with Spirithalloween.com from November 2018

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The issue in GetHuman-tvermeu's own words
I purchased over $*** in items at *:**am November *st to take advantage of the entire store being half off. After leaving I realized a set of pathway lights rang up at full price. I returned to the store to have it adjusted to which the manager told me those are not included in the discount. Even though I took pictures of the signs posted everywhere stating “**% off ENTIRE store” - she refused to help me, became rude and would not refund, provide store credit. Etc. I receive **% off codes daily and would not have purchased these lights at any time for full price. I would like my $**.** price adjusted to refund me the $**. Store number *****, transaction ****, cashier *******. I can provide receipt, item picture and **% off ENTIRE sign pictures. Very disappointed by this hassle and customer service as we spend hundreds of dollars annually at Spirit.
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Spirithalloween.com

Customer service issue
Reported by GetHuman-tvermeu
Nov 2nd, 2018 - 2 mons ago
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GetHuman-tvermeu started working on this issue
Nov 2nd 2:09pm