I bought a costume today or my sister and when I got to her school * I realized my mom...

GetHuman-sethgirl's customer service issue with Spirithalloween.com from November 2018

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The issue in GetHuman-sethgirl's own words
I bought a costume today or my sister and when I got to her school * I realized my mom had already brought her the costume I went only a few hours after and they told me I couldn't return the costume. I know that the policy says no returns but the costume was unworn in the original package and I have a receipt. the costume was **$$ and I don't need to have two is there any way for me to return the costume for a refund.
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Customer service issue
Reported by GetHuman-sethgirl
Nov 1st, 2018 - a mon ago
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GetHuman-sethgirl started working on this issue
Nov 1st 3:17am