Refused service and asked to leave store. **Reason: medically exempt from wearing a mas...

GetHuman5419583's Complaint issue with Spencersonline.com from October 2020

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The issue in GetHuman5419583's own words
Refused service and asked to leave store. **Reason: medically exempt from wearing a mask. **Employees have homemade sign saying masks required. Rude to guest and are moved from store **This information is NOT on Spencer corporate or on Orchard Mall, Kelowna website. **This is ILLEGAL. Employees need to be educated that some people are exempt from wearing mask and that not all disabilities are visible. **Corporate: Do better. Train your employees. This is an overreach of their job description and makes you the owner liable for potential litigation. **Please follow up on this as I require the full legal name of the employees working at **:** hours PST at the Orchard Mall, Kelowna B.C. Location.**Employees: Both female. Large is size. Possible mid - late **’s Lots of makeup and homemade decorated masks. **Thank you in advance**Laurie Scanks

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Spencersonline.com

Complaint issue
Reported by GetHuman5419583
Oct 31st, 2020 - 4 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 115 others
0 customers following this

Timeline

GetHuman5419583 started working on this issue
Oct 31st, 2020 1:00am
GetHuman5419583 indicated the issue is not fixed yet.
Nov 2nd, 2020 5:57am
GetHuman5419583 indicated the issue is not fixed yet.
Nov 2nd, 2020 9:26pm

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