- There is a misunderstanding going on with my account ,*initially i was using spectrum...

GetHuman2250670's customer service issue with Spectrum from February 2019

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The issue in GetHuman2250670's own words
- There is a misunderstanding going on with my account ,*initially i was using spectrum internet service directly from spectrum and after some time i need to transfer to the spectrum service that has been provided through my community. But unfortunately new equipment did not worked properly so i was using old equipment, but somehow spectrum reported this to my credit report as a derogatory mark through the company called (creditmanagementonline)..i did return the equipment back to spectrum office. it was a total misunderstanding, I am a student and cannot afford to have a derogatory mark on my credit as it was not a fault of anyone, please remove the the negative mark from my credit and please update the credit management company also.please

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Spectrum

Customer service issue
Reported by GetHuman2250670
Feb 20th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1360 others
0 customers following this

Timeline

GetHuman2250670 started working on this issue
Feb 20th, 2019 4:12pm