I installed the new pump it was working fine the first time I used the hot tub but I w...

GetHuman1961425's customer service issue with SpaDepot.com from January 2019

4 views
 | 
5 similar
 | 
0 following
Help with my SpaDepot.com issue
Did that get it fixed?
Waiting to see if GetHuman1961425 fixed the issue with our suggestion.
The issue in GetHuman1961425's own words
I installed the new pump it was working fine the first time I used the hot tub but I went in it yesterday I smelled a bad electrical smell after a few minutes then it killed the power.i think it might have been damaged due to improper packaging as you can see in the pictures I'm sending the box was damaged,and there was no packaging material at all,but it looked fine when I checked it over,that's why i installed it. Also the problem I have now it is only * degrees outside here to try to take it out again,so please let me know how you want to handle this issue thank you
GetHuman1961425 did not yet indicate what SpaDepot.com should do to make this right.
I have an issue with SpaDepot.com too
How GetHuman1961425 fixed the problem
We are waiting for GetHuman1961425 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SpaDepot.com's attention and get better help faster. Tap below to get started.
Having SpaDepot.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1961425 fixes it.
This email address isn't valid

SpaDepot.com

Customer service issue
Reported by GetHuman1961425
Jan 14th, 2019 - 9 mons ago
I have an issue with SpaDepot.com too
Fixed
Seen by 4 customers so far
Similar issue to 5 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman1961425 started working on this issue
Jan 14th 2:59pm
GetHuman1961425 indicated the issue is not fixed yet.
Jan 14th 3:00pm