I am flying with a group of ** people in May and just found out that all of our return...

GetHuman-lkoester's Question About A Booking issue with Southwest Airlines from March 2021

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The issue in GetHuman-lkoester's own words
I am flying with a group of ** people in May and just found out that all of our return flight times have been changed. The group consists of * different reservations that were made by each family. The change is causing significant coordination issues since we have rented one large van to accommodate all of us and our departure times range from *:** am to *:** pm. In addition, we all booked the same non-stop flight so that we could help with the small children that would be accompanying us and not have long layovers. I was looking on your website and noticed that their are group reservations that can be made for parties of ** or more. I was wondering if there was anyway to group all of our reservations together as one group so that if the departure and return times get changed all of us can have the same itinerary. *I would appreciate any help you can provide. I tried calling customer service last night and was on hold for an hour but had to disconnect the call.

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Southwest Airlines

Question About A Booking issue
Reported by GetHuman-lkoester
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 1306 others
0 customers following this


GetHuman-lkoester started working on this issue
Mar 24th 5:12pm
GetHuman-lkoester indicated the issue is not fixed yet.
Mar 24th 9:31pm
GetHuman-lkoester indicated the issue is not fixed yet.
Mar 24th 9:32pm

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