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GetHuman1670335's customer service issue with Southern California Edison from December 2018

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The issue in GetHuman1670335's own words
We are a retired couple and need to keep our expenses down. We live in a **** sq. ft. condo. * stories, * bedroom and * baths up and *** bath, living room, dining room and kitchen down. Downstairs is very open. We have central heating and a gas fireplace in the living room. We know of * options to lower our costs.*Option *, the one we are currently using is to turn the heat off at night and heat the living room with the fireplace. We go to bed and are comfortable under the covers. When we wake up we turn the furnace on but it takes forever to get warm enough to get up. We can hear our costs raising as the furnace tries to warm the house. Option * is to set the furnace at **, ** or **, whichever is recommended so it will go on and off during the night and when we get up we raise it to **, **. This way our home warms up faster in the mornings. Which option do you recommend to keep our costs down?*Thank you for your help. Bob & Jeanne Scarff
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Southern California Edison

Customer service issue
Reported by GetHuman1670335
Dec 1st, 2018 - 6 mons ago
I have an issue with Southern California Edison too
Not resolved
Seen by 9 customers so far
Similar issue to 287 others
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GetHuman1670335 started working on this issue
Dec 1st, 2018 9:44pm