Unexpectedly billed for a SoundCloud Go subscription (after a free trial). As there is...

GetHuman-caandres's customer service issue with Soundcloud.com from August 2018

Help with my Soundcloud.com issue
The issue in GetHuman-caandres's own words
Cancel a subscription ... Unexpectedly billed for a SoundCloud Go subscription (after a free trial). As there is no way to access or edit a subscription on a mobile device, I had no way of knowing I would be automatically signed up. A refund would be greatly appreciated.
There is no way of knowing any information about their subscription services from a mobile device
Offering a refund.
I've been using SoundCloud for years, and I expected much more from a service in regards to their paid programs.
I have an issue with Soundcloud.com too
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Soundcloud.com

SoundCloud Go
Customer service issue
Reported by GetHuman-caandres
Aug 26th, 2018 - 3 mons ago
I have an issue with Soundcloud.com too
Fixed
Seen by 8 customers so far
Similar issue to 468 others
0 customers following this
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Timeline
GetHuman-caandres started working on this issue
Aug 26th 7:11am
GetHuman-caandres indicated the issue is not fixed yet.
Aug 27th 3:17pm
GetHuman-caandres indicated the issue is not fixed yet.
Aug 27th 3:20pm