I am locked out of my plastation account. I had to make a new account. I was playing bo...

GetHuman6126038's customer service issue with Sony from May 2021

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The issue in GetHuman6126038's own words
I am locked out of my plastation account. I had to make a new account. I was playing bo* last night no problems, I woke up this morning and was logged out and passwords were no longer working for some reason I had to change my password and I wrote it down after I had reset it * days ago now they won't work to login and the playstation chat line says there is no account associated with my email or password. Very confused. I am mad because I lost all my trophies, friends, and the money I put into my last profile I would like a call to figure this out and restore my old profile please

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Sony

Customer service issue
Reported by GetHuman6126038
May 29th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1739 others
0 customers following this

Timeline

GetHuman6126038 started working on this issue
May 29th 2:07pm

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