Hi, I bought on **.**.**** a Sony TV KD**X****E **" *K ULTRA HD SNART LED, for US...

GetHuman5420715's customer service issue with Sony from October 2020

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The issue in GetHuman5420715's own words
Hi, I bought on **.**.**** a Sony TV KD**X****E **" *K ULTRA HD SNART LED, for US$ ****.**, recently the TV having a blue color picture, when I report the issue to the agent in Bahrain (ASHRAFS W.L.L) they send a technician after they charged me $**.** for inspection, and about a week they texted message me (Dear sir,*tv model- KD-**X****E*complaint -blueish picture*lcd panel part no-**********total repair cost - *** BD (eqv US$****.**), I am really disappointed with the agent replies and there very expensive amount of repairing its even more than the TV cost, as I bought a number one TV product, and I never experienced any issue in my all Sony products before, I seek your help to help me to overcome this issue as this is sure not my fault its manufacture issue. and this must be repaied *replaced by the company as it effects SONY repetition.**Thank you for understanding,**Best regards,*Fuad Noor********************@***.com

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Sony

Customer service issue
Reported by GetHuman5420715
Oct 31st, 2020 - a year ago
Not resolved
Seen by 21 customers so far
Similar issue to 1919 others
0 customers following this

Timeline

GetHuman5420715 started working on this issue
Oct 31st, 2020 2:48pm