Yesterday I purchased a $** playstation gift card from stater brothers. When I got home...

GetHuman-kanakino's customer service issue with Sony from June 2019

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The issue in GetHuman-kanakino's own words
Yesterday I purchased a $** playstation gift card from stater brothers. When I got home to put the voucher code in at the PlayStation store, an error message appeared stating " The code you entered may not be correct or may no longer be valid." Please check entry (WC-*****-*). Yesterday I tried calling customer service and also called stater brothers. No one could help me at stater brothers they referred me to PlayStation support but it was closed. So I tried this morning but the chat line is down and the call wait times are more than ** minutes. Is there anyone that can help me before my code expires.
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Sony

Customer service issue
Reported by GetHuman-kanakino
Jun 10th, 2019 - a mon ago
I have an issue with Sony too
Not resolved
Seen by 4 customers so far
Similar issue to 3581 others
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GetHuman-kanakino started working on this issue
Jun 10th 8:08pm