Yesterday I purchased a $** playstation gift card from stater brothers. When I got home...
GetHuman-kanakino's customer service issue with Sony from June 2019
Help with my Sony issue
First: share to improve GetHuman-kanakino's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kanakino may need:
Name, Billing address, Order number, Email address, Phone number, and Where was the item purchased
The issue in GetHuman-kanakino's own words
Yesterday I purchased a $** playstation gift card from stater brothers. When I got home to put the voucher code in at the PlayStation store, an error message appeared stating " The code you entered may not be correct or may no longer be valid." Please check entry (WC-*****-*). Yesterday I tried calling customer service and also called stater brothers. No one could help me at stater brothers they referred me to PlayStation support but it was closed. So I tried this morning but the chat line is down and the call wait times are more than ** minutes. Is there anyone that can help me before my code expires.
GetHuman-kanakino did not yet indicate what Sony should do to make this right.
I have an issue with Sony too
How GetHuman-kanakino fixed the problem
We are waiting for GetHuman-kanakino to fix the problem and share the solution with the rest of us customers.
Please help with my Sony issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.