I have a Ps Vita and I have had it for * years. It has been working fine until recently...

GetHuman1955612's customer service issue with Sony from January 2019

1 view
1711 similar
0 following
Help with my Sony issue
Next: our robot will wait on hold for GetHuman1955612 to get a Sony rep on the line!
Always use the GetHuman Phone tocall Sony. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1955612's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1955612's own words
I have a Ps Vita and I have had it for * years. It has been working fine until recently. I had accidentally dropped a glass of water on my device and now it no longer works. I have tried all the troubleshooting methods but it still will not turn on at all. There is only a solid orange light on it which does not go away. I have tried charging it but it still doesn't turn on. Even when it isn't on charge all that shows is a orange light. Now it doesn't want to turn on at all so im not sure what I can do with it.
GetHuman1955612 did not yet indicate what Sony should do to make this right.
I have an issue with Sony too
How GetHuman1955612 fixed the problem
We are waiting for GetHuman1955612 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sony's attention and get better help faster. Tap below to get started.
Having Sony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sony email you?
This email address isn't valid
Follow this issue
See how GetHuman1955612 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1955612
Jan 13th, 2019 - a mon ago
I have an issue with Sony too
Not resolved
Seen by 1 customer so far
Similar issue to 1711 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Billing address
Order number
Email address
Phone number
Where was the item purchased
GetHuman1955612 started working on this issue
Jan 13th 11:02am