My playstation * (Slim) doesn't load anything on the homescreen, when it does its slow...

GetHuman1722623's customer service issue with Sony from December 2018

1317 similar
0 following
Help with my Sony issue
Did we steer you to the right help?
Waiting to see if GetHuman1722623 got the right customer help using our suggestion.
First: share to improve GetHuman1722623's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1722623 may need:
Name, Billing address, Order number, Email address, Phone number, and Where was the item purchased
The issue in GetHuman1722623's own words
My playstation * (Slim) doesn't load anything on the homescreen, when it does its slow. My parties do not work as voices cut out and i cannot understand the other people. Whenever i open Youtube, Netflix etc they say I have no internet connection when I have checked my connection and tested it and its successful, my internet works perfectly fine on my Xbox, IPhone, IPad etc and i do not understand the issue. I have tried entering Safe Mode and rebuilding the database as apparently this would fix my ps*, it worked for a few days then went back to normal. How do I fix this and when will I be able to use my ps*?
GetHuman1722623 did not yet indicate what Sony should do to make this right.
I have an issue with Sony too
How GetHuman1722623 fixed the problem
We are waiting for GetHuman1722623 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sony's attention and get better help faster. Tap below to get started.
Having Sony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1722623 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1722623
Dec 9th, 2018 - 6 mons ago
I have an issue with Sony too
Not resolved
Seen by 2 customers so far
Similar issue to 1317 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1722623 started working on this issue
Dec 9th, 2018 3:37pm