I have a Sony Bravia *K *D tv, and watched *D movies on it for about * years. In the pa...
GetHuman-angelit's customer service issue with Sony from November 2018
Help with my Sony issue
Next: our robot will wait on hold for GetHuman-angelit to get a Sony rep on the line!
Always use the GetHuman Phone tocall Sony. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-angelit's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-angelit may need:
Name, Billing address, Order number, Email address, Phone number, and Where was the item purchased
The issue in GetHuman-angelit's own words
I have a Sony Bravia *K *D tv, and watched *D movies on it for about * years. In the past week, I have had trouble viewing content. The picture is split in two, side by side images. I had Fios*Verizon work on this issue three times. They seem to think that there is an issue with the television. I last watched *D movies about three weeks ago. There is no *D signal detected. Is this an issue with the television or an issue with Fios because there have been problems within my service area? I have tried to use the *D options on the Sony remote to resolve the problem. It will only give me the options of *D simulation or off, nothing else. Is there anything I can do to resolve this issue?
GetHuman-angelit did not yet indicate what Sony should do to make this right.
I have an issue with Sony too
How GetHuman-angelit fixed the problem
We are waiting for GetHuman-angelit to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.