I have a Sony Bravia *K *D tv, and watched *D movies on it for about * years. In the pa...

GetHuman-angelit's customer service issue with Sony from November 2018

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The issue in GetHuman-angelit's own words
I have a Sony Bravia *K *D tv, and watched *D movies on it for about * years. In the past week, I have had trouble viewing content. The picture is split in two, side by side images. I had Fios*Verizon work on this issue three times. They seem to think that there is an issue with the television. I last watched *D movies about three weeks ago. There is no *D signal detected. Is this an issue with the television or an issue with Fios because there have been problems within my service area? I have tried to use the *D options on the Sony remote to resolve the problem. It will only give me the options of *D simulation or off, nothing else. Is there anything I can do to resolve this issue?
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Sony

Customer service issue
Reported by GetHuman-angelit
Nov 29th, 2018 - 6 mons ago
I have an issue with Sony too
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Timeline
GetHuman-angelit started working on this issue
Nov 29th, 2018 8:10pm