I need mounting *****s to install the base for a Sony LCD Digital TV. The base is mount...

GetHuman756569's customer service issue with Sony from June 2018

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The issue and preferred resolution, in GetHuman756569's own words:
I need mounting *****s to install the base for a Sony LCD Digital TV. The base is mounted to the TV with * small metric *****s. If you do not have the *****s please tell me the size and length and I will try to get them elsewhere.
I trust that Sony will make this right and come up with a resolution that is fair.
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Sony

Customer service issue
Reported by GetHuman756569
Jun 6th, 2018 - 2 mons ago
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GetHuman756569 started working on this issue
Jun 6th 4:35pm