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Sonos Customer FAQ

Top Answers & How-to Guides

What is Sonos's Phone Number?

The question we are asked most often is about how to talk to Sonos customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are software updates available for Sonos?

Yes, software updates are indeed available for Sonos. Sonos regularly releases software updates to improve the performance, stability,...
Ask any question you have about Sonos customer service, get an answer now.
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Overview

What is Sonos?

Sonos is a leading brand in the audio industry that specializes in wireless home sound systems. It offers a range of smart speakers,...
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Setup

How many speakers can I connect to a Sonos system?

You can connect up to 32 speakers to a Sonos system. With Sonos, you have the freedom to add as many speakers as you need to create...
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Features

What is Trueplay and how does it work?

Trueplay is an innovative technology developed by Sonos that optimizes the sound quality of your speakers based on the specific acoustics...
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Can I play different music in different rooms with Sonos?

Yes, you can absolutely play different music in different rooms with Sonos. Sonos offers a unique feature called "Grouping" that allows...
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Connectivity

Can I use Sonos speakers without an internet connection?

Yes, Sonos speakers require an internet connection to function. The Sonos ecosystem relies on internet connectivity to communicate...
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Usage

Can Sonos speakers be used outdoors?

No, Sonos speakers are designed primarily for indoor use and are not recommended for outdoor use. While they are capable of producing...
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Can I use Sonos with my existing home theater setup?

Yes, you can use Sonos with your existing home theater setup. Sonos offers various products that seamlessly integrate with your current...
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Compatibility

Is Sonos compatible with voice assistants like Alexa and Google Assistant?

Yes, Sonos is compatible with voice assistants such as Alexa and Google Assistant. Sonos speakers can be controlled through voice commands...
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Streaming Services

What music streaming services are supported on Sonos?

Sonos is a versatile and widely compatible platform that supports a wide range of music streaming services. Some of the popular streaming...
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Updates

Are software updates available for Sonos?

Yes, software updates are indeed available for Sonos. Sonos regularly releases software updates to improve the performance, stability,...
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Help me with my Sonos customer service issue

Ask any question you have about Sonos customer service. We will do our best to get you answers right away.
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