Solar City turned off my solar panel in November, **** due to defective solar panel. T...

GetHuman-sangraw's customer service issue with Solar City from May 2019

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The issue in GetHuman-sangraw's own words
Solar City turned off my solar panel in November, **** due to defective solar panel. The plans were to replaced all my solar panels. I've been calling "customer service" every month since I am without Solar since November, ****. Their response continues to be it is "under design" for over * months now and they cannot give me a schedule. When ask to speak to supervisor regarding schedule, they continue to day supervisor doesn't know and they do not have visibility into my panel replacement. **I continue to get charged monthly and only want someone to come back to me to let me know when they will replace. If they can't replace, then they need to refund my deposit $*K and monthly.
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Solar City

Customer service issue
Reported by GetHuman-sangraw
May 8th, 2019 - 2 mons ago
I have an issue with Solar City too
Not resolved
Seen by 6 customers so far
Similar issue to 241 others
0 customers following this
Timeline
GetHuman-sangraw started working on this issue
May 8th 7:02pm
GetHuman-sangraw indicated the issue is not fixed yet.
May 8th 11:13pm
GetHuman-sangraw indicated the issue is not fixed yet.
May 8th 11:14pm
GetHuman-sangraw indicated the issue is not fixed yet.
May 8th 11:14pm
GetHuman-sangraw indicated the issue is not fixed yet.
May 8th 11:14pm