hey i have been locked out of my old snapchat for just over a year and have recently be...

GetHuman5963876's Recover Account issue with Snapchat from April 2021

Help with my Snapchat issue
First: share to improve GetHuman5963876's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5963876 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman5963876's own words
hey i have been locked out of my old snapchat for just over a year and have recently been desperately tryin to unlock it as it has many dear memories on it as well as contacts im unable to speak to anymore however i lost my phone at the beginning of lockdown along with my auto loggin for my email, in addition to loosing my phone, my sim was cut off roughly * months prior so i couldnt get my verification code sent to it, i have recently tried to get it reconnected so i could be able to reactivate my account however they where unsuccessful, i dont care about streaks or numbers and i dont even care about the my eyes only picks i just want my memories back as it disheartens me to think that im never gonna see all those vids and memories of key points in my life again and it has really been depressing me not being able to share those memories with my partner whether its access to my account or having those picks burnt and sent to me i dont care i just dont want to loose them

GetHuman5963876 did not yet indicate what Snapchat should do to make this right.

How GetHuman5963876 fixed the problem

We are waiting for GetHuman5963876 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Snapchat

Recover Account issue
Reported by GetHuman5963876
Apr 15th, 2021 - 4 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 20631 others
0 customers following this

Timeline

GetHuman5963876 started working on this issue
Apr 15th 3:32pm
GetHuman5963876 indicated the issue is not fixed yet.
Apr 16th 8:07am