I was randomly logged out of my snapchat this morning. When I tried to log in, it kept...

GetHuman5875740's Account Access issue with Snapchat from March 2021

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5875740's own words
I was randomly logged out of my snapchat this morning. When I tried to log in, it kept telling me that my account had been temporarily locked. I changed my password thinking that maybe that would help, but when I went to log in again, it continued to say that my account was temporarily locked. I then deleted the app from my phone for * hours, but when I re-downloaded it and tried again, the same message came across saying it was temporarily locked. I don't have any third-party apps downloaded or plug ins. I have not been sending spam or using abusive behaviors. And, I have verified my number and email. So, I am very confused why I was locked out because I didn't fall under any of the categories they listed for people getting locked out of their accounts.

GetHuman5875740 did not yet indicate what Snapchat should do to make this right.

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Account Access issue
Reported by GetHuman5875740
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 5 customers so far
Similar issue to 20795 others
0 customers following this

Timeline

GetHuman5875740 started working on this issue
Mar 22nd 9:25pm