trouble logging into my snapchat with verification code
GetHuman-abiroger's Account Access issue with Snapchat from May 2020
Help with my Snapchat issue
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Before contacting them, items GetHuman-abiroger may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-abiroger's own words
My account got logged into by someone else, and they changed the password. I saw this through my email and got a text to send another code back to that number if it wasn't me. I did this, and it told me that a verification code would be put on my account. I reset my password and it worked, however I do not have a verification code to put in. I never set this up on my snapchat account and I don't know how i'm supposed to receive access. I have emailed snapchat support and they have not responded at all. It has been * days since this issue occurred, and I need to figure out how to get this verification code or a way to get into my account. I got an authenticator app as instructed, however I did not set this up on my snapchat prior to being logged out, so there is no use in the app without a key, which would've been provided if I had set this up in snap. I just want to get into my account and get my pictures and videos back. I need snapchat to take away the verification code, or give me a code so that I can sign in.
I never set up a verification code that they are asking for
GetHuman-abiroger did not yet indicate what Snapchat should do to make this right.
I have contacted snapchat many times with no response
I have an issue with Snapchat too
How GetHuman-abiroger fixed the problem
We are waiting for GetHuman-abiroger to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
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We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
GetHuman-abiroger indicated the issue is not fixed yet.
May 30th, 2020 5:16am
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