Hello*My Snapchat has been hacked since Monday and I have been trying to contact Snapch...

GetHuman-shumib's customer service issue with Snapchat from May 2019

Help with my Snapchat issue
The issue in GetHuman-shumib's own words
Hello*My Snapchat has been hacked since Monday and I have been trying to contact Snapchat support but nothing has been done yet. This email that I am emailing you from and my number was used for my Snapchat. Whoever hacked my account changed the email to *****@***.com and they changed the number too. I will attach some screenshots to show you below. It shows that the mobile number ends in ** but my mobile number is *********** so that is not my number currently being used. I sent the screenshot of an email saying that someone changed the email associated to my Snapchat account. I also sent a screenshot showing that someone using an iPhone *s in the United States tried to log into my gmail. *This is my Snapchat account and I am not able to log in :(. *Please help.

GetHuman-shumib did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Customer service issue
Reported by GetHuman-shumib
May 22nd, 2019 - 4 years ago
Seen by 5 customers so far
Similar issue to 36500 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman-shumib started working on this issue
May 22nd, 2019 1:05pm
GetHuman-shumib indicated the issue is not fixed yet.
May 23rd, 2019 4:40pm
GetHuman-shumib confirmed the issue is fixed. Hooray!
May 23rd, 2019 4:40pm

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