My boyfriend Hunter Shriner has been hacked we think and we are worried about our strea...

GetHuman-lexihau's customer service issue with Snapchat from November 2018

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The issue in GetHuman-lexihau's own words
My boyfriend Hunter Shriner has been hacked we think and we are worried about our streak because it is in the ***s. He went to get on Snapchat and was logged out and typed in his username: hunter*shriner and his password: angelhunter** (no caps) and it says it is wrong and I know for a fact it is not and he knows that that information is correct because when we had some problems at the very beginning of our relationship he gave me the information and so we can’t figure out why it’s not letting him login. You can contact me at(***) ***-**** or him at ***-***-**** and his email set up with that account is *****@***.com. Thank you we would appreciate it if you fix it before we lose our streak.
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Customer service issue
Reported by GetHuman-lexihau
Nov 2nd, 2018 - 2 mons ago
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GetHuman-lexihau started working on this issue
Nov 2nd 11:32pm