I am a very unhappy customer. **I deleted my app to get a cleanse of social media for a...

GetHuman-shaywitk's customer service issue with Snapchat from September 2018

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The issue in GetHuman-shaywitk's own words
I am a very unhappy customer. **I deleted my app to get a cleanse of social media for a day, if I had known that it would have locked me out of my account and not let me back in I would not have deleted it, but just not touched it. Now that I am NOT able to get in I will have lost all of my contacts and unread messages. I recently moved states and not able to retrieve any of my old contacts.**I know my USERNAME and PASSWORD along with the e-mail and phone number I created my account with. I have changed phone numbers so I can understand where that would leave me out of luck. I do on the other hand have access to my e-mail which I do not understand why I can't use that to get a verification or recovery number. **I do not want to lose access to my account or create a new one. **I want to have access to my shaytheunicornx account, contacts, and messages.**Please get back to me ASAP. **Thank you,*Shaye Witkus

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Customer service issue
Reported by GetHuman-shaywitk
Sep 2nd, 2018 - 5 years ago
Seen by 5 customers so far
Similar issue to 12970 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman-shaywitk started working on this issue
Sep 2nd, 2018 11:54pm
GetHuman-shaywitk indicated the issue is not fixed yet.
Sep 4th, 2018 12:55am

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