I am a very unhappy customer. **I deleted my app to get a cleanse of social media for a...

GetHuman-shaywitk's customer service issue with Snapchat from September 2018

3 views | 12970 similar | 0 following
Help with my Snapchat issue
GetHuman-shaywitk's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shaywitk will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shaywitk can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-shaywitk's own words
I am a very unhappy customer. **I deleted my app to get a cleanse of social media for a day, if I had known that it would have locked me out of my account and not let me back in I would not have deleted it, but just not touched it. Now that I am NOT able to get in I will have lost all of my contacts and unread messages. I recently moved states and not able to retrieve any of my old contacts.**I know my USERNAME and PASSWORD along with the e-mail and phone number I created my account with. I have changed phone numbers so I can understand where that would leave me out of luck. I do on the other hand have access to my e-mail which I do not understand why I can't use that to get a verification or recovery number. **I do not want to lose access to my account or create a new one. **I want to have access to my shaytheunicornx account, contacts, and messages.**Please get back to me ASAP. **Thank you,*Shaye Witkus

GetHuman-shaywitk did not yet indicate what Snapchat should do to make this right.

How GetHuman-shaywitk fixed the problem

We are waiting for GetHuman-shaywitk to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-shaywitk fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-shaywitk
Sep 2nd, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 12970 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-shaywitk started working on this issue
Sep 2nd, 2018 11:54pm
GetHuman-shaywitk indicated the issue is not fixed yet.
Sep 4th, 2018 12:55am

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians