I have a Snapchat account that I made in late November early December of ****. My usern...

GetHuman-steviebo's customer service issue with Snapchat from July 2018

Help with my Snapchat issue
The issue in GetHuman-steviebo's own words
I have a Snapchat account that I made in late November early December of ****. My username is Mandi*one*, the email linked to the account is *****@***.com. The account is under my name Mandi Dougherty. The problem is The phone I made the account broke which was a ZTE blade max. I just recently bought a new phone same brand just a different model because the account is linked to my old phone number which was ***-***-**** so when I go to request a new password it send a code to that number and nothing to my email. I would really like to be able to access my original account. I still have the email I just forgot the password and I don't have a recovery code because i don't remember seeing anything about that. I would like to get into the account and update it to my new phone
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Customer service issue
Reported by GetHuman-steviebo
Jul 2nd, 2018 - 10 mons ago
I have an issue with Snapchat too
Fixed
Seen by 1 customer so far
Similar issue to 6160 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-steviebo started working on this issue
Jul 2nd, 2018 10:11pm
GetHuman-steviebo indicated the issue is not fixed yet.
Jul 2nd, 2018 10:11pm