To whom it may concern:**My name is Emma Knipp, answer I am the owner of the Snapchat a...

GetHuman-readsawh's customer service issue with Snapchat from May 2018

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-readsawh's own words
To whom it may concern:**My name is Emma Knipp, answer I am the owner of the Snapchat account usernames emmaknipp****. The user with the account name lang*lakes and I have a ** day streak. Since day * of the streak, we have been each other’s number * best friend. We had the standard ** Best Friends for two weeks emoji (**), but it disappeared this morning. We are still each other’s number one best friend* it hasn’t changed at all. We are ** days away from switching to the ** Best Friends for two months emoji (**). Is it possible to fix this? Is it possible to restart the timeline as if this bug never occurred? The emojis mean a lot to me, as they show a strong level of trust and commitment with the other snap chatter. Thank you.
GetHuman-readsawh did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-readsawh
May 25th, 2018 - 6 mons ago
I have an issue with Snapchat too
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Seen by 4 customers so far
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Timeline
GetHuman-readsawh started working on this issue
May 25th 5:53am