I was editing a Eulogy for my husband for his Celebration of Life Tuesday, *-**. I was...

GetHuman4976036's customer service issue with SmileBox from June 2020

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The issue in GetHuman4976036's own words
I was editing a Eulogy for my husband for his Celebration of Life Tuesday, *-**. I was saving my file periodically. I paid $***. today for Smilebox Pro. I clicked save again before I started to time my presentation (telling you I was feeling I was pretty much near the end of input). when the S in a circle just kept going on for minutes. It had done this earlier and I opened a new page and was able to retrieve my file completely. This time, no go, the files are out of order, and a majority of them are gone. I need someone to help me retrieve what was last saved and not lose my entire presentation. Please contact me. *****@***.com (Although this sounds like a company, I am a retired woman just wants to tell everyone what a great guy my husband of ** years was). Please help me. I can be reached by phone at ***-***-**** or cell ***-***-****. Lin Watts

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SmileBox

Customer service issue
Reported by GetHuman4976036
Jun 20th, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 630 others
0 customers following this

Timeline

GetHuman4976036 started working on this issue
Jun 20th, 2020 7:52pm