After uploading photos to the box on the left, I can't click on or click and drag the...

GetHuman713213's customer service issue with SmileBox from May 2018

Help with my SmileBox issue
The issue in GetHuman713213's own words
After uploading photos to the box on the left, I can't click on or click and drag the photos in JUST the right column under where it says Add More Photos. When I hover over the right column, my cursor is a black arrow and when I hover over the left column it is a white pointing finger*hand. Only the photos in the left column can be added to the slides. Please help or I need to cancel. I've already spent too much time messing with this.
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SmileBox

Customer service issue
Reported by GetHuman713213
May 24th, 2018 - 6 mons ago
I have an issue with SmileBox too
Fixed
Seen by 6 customers so far
Similar issue to 340 others
0 customers following this
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Timeline
GetHuman713213 started working on this issue
May 24th 1:05am
GetHuman713213 indicated the issue is not fixed yet.
May 24th 3:05am
GetHuman713213 indicated the issue is not fixed yet.
May 27th 3:46am