I signed up for orange * blue service, paying for two months. When I chose the deliver...

GetHuman4712759's Cancel or Change Account issue with Sling TV from April 2020

Help with my Sling TV issue
Top Tip from another customer
You can cancel your service with Sling at anytime. If you call into 1-888-361-7149 or log into your account you can cancel it. You will need will need your login details to get on your Sling account. You will not receive a refund back unless you call into Sling support. The best time to cancel is at the end of your billing cycle but reach customer support at 1-888-361-7149 click 1 the 1 again and 3 for customer support.
The issue in GetHuman4712759's own words
I signed up for orange * blue service, paying for two months. When I chose the delivery method I picked normal service from Amazon. After seeing that I would not receive the fire stick until May *th, I decided to go back to the one week free Amazon prime for $*.** as I want it sooner. I should have contacted you then, but tried to correct by delete service, then begin again. I may now have more than one subscription. Can you help me to have the only my desired service, with fast Amazon delivery?

GetHuman4712759 did not yet indicate what Sling TV should do to make this right.

How GetHuman4712759 fixed the problem
I reached a customer rep. I told her that I placed my order, hit the button to redeem the fire stick from Amazon. When I realized that it would not be delivered until May, I attempted to cancel my order and purchase again. In doing so, I was concerned that I had signed up for more than one service. The lady checked my account and assured me that I only had one service. She could not however, change the delivery date for the device because that was Amazon's business. I will just wait until it arrives. Thank you.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Sling TV customer problems.
How Do I Recover My Account Access to Sling TV?How Do I Cancel Sling TV on Amazon?How do I cancel my Sling TV account?How do I change my Sling TV subscription?How do I get a refund from Sling TV?
Do you have a customer issue as well?
We can help you get Sling TV's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Sling TV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sling TV

Cancel or Change Account issue
Reported by GetHuman4712759
Apr 24th, 2020 - 6 months ago
Fixed
GetHuman4712759 shared how to fix
Seen by 7 customers so far
Similar issue to 9192 others
0 customers following this
Items needed
Billing address
Phone number
Last 4 of SSN
Phone number on account
Account number

Timeline

GetHuman4712759 started working on this issue
Apr 24th 10:06pm
GetHuman4712759 confirmed the issue is fixed. Hooray!
Apr 25th 2:29am