My TV sling will not move can't see picture but can hear sound. Very annoying, I want m...

GetHuman2612171's Technical or Service Support issue with Sling TV from March 2019

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Help with my Sling TV issue
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Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman2612171's own words
My TV sling will not move can't see picture but can hear sound. Very annoying, I want my sling TV back or going to cancel as my shows were on tonight. To make matters worse I cannot talk to a human like I did last month this happened without help I just sit and wait with no TV shows...............................................................*..........
GetHuman2612171 did not yet indicate what Sling TV should do to make this right.
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Sling TV

Technical or Service Support issue
Reported by GetHuman2612171
Mar 28th, 2019 - 7 mons ago
I have an issue with Sling TV too
Not resolved
Seen by 1 customer so far
Similar issue to 254 others
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Timeline
GetHuman2612171 started working on this issue
Mar 28th 1:03am