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Before contacting them, items GetHuman2226976 may need:
Billing address, Phone number, Last 4 of SSN, Phone number on account, and Account number
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman2226976's own words
What is going on with Sling? For the past few months, the connection has been intermittent - sometimes it works, sometimes it takes several tries before I can connect. The outages sometime last for more than ** hours. It's not my internet - Netflix, Amazon Prime, Hulu, etc. all work just fine. I subscribe to Sling TV because I did not want to pay the ridiculous cable costs, but if you can't provide good service, I may have to go elsewhere.
GetHuman2226976 did not yet indicate what Sling TV should do to make this right.
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How GetHuman2226976 fixed the problem
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