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If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman2158393's own words
Cloud DVR recording... CNN Don Lemon Show *nd hour cannot be recorded *The problem started * weeks ago previously it was fine. But now it only records the first hour and repeats another recording of the first hour... it doesn’t matter if I choose this episode, new episodes or all episodes... result is same... only first hour is recorded*Frustrating, cause this is why I signed on to DVR in the first place. Other programs are fine! Please assist with this matter.
GetHuman2158393 did not yet indicate what Sling TV should do to make this right.
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