Before contacting them, items GetHuman-lukejam may need:
Billing address, Phone number, Last 4 of SSN, Phone number on account, and Account number
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-lukejam's own words
Sling TV app is terrible. Constant stuttering if it plays anything at all. I use the Sling TV app on my Windows ** PC and have no other devices running at the time and still experience issues. This same PC handles many more bandwidth intensive processes than streaming just fine, so the issue is something on either Sling's distribution end or on the app itself. I'd like for Sling to actually fix the issue rather than avoid any interaction and be held responsible for their issues.
GetHuman-lukejam did not yet indicate what Sling TV should do to make this right.
I have an issue with Sling TV too
How GetHuman-lukejam fixed the problem
We are waiting for GetHuman-lukejam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.