I was trying to sign up for the free trial for sling tv to try it out and see if I like...

GetHuman-henrybec's customer service issue with Sling TV from August 2018

15 views | 3934 similar | 0 following
Help with my Sling TV issue
GetHuman-henrybec's next move: call Sling TV.
The best way to get your problem resolved is to tap the button below to start calling Sling TV. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-henrybec's own words
I was trying to sign up for the free trial for sling tv to try it out and see if I liked it yet it will not allow me to finish and submit because I am using a prepaid credit card. The only credit card that I have. They are telling me that I cannot sign up for free trial because there is insufficient funds in my account. Why would there need to be funds in my account if there is no charge to try out the free trial to see if i even want it or use it? I have not watched any tv at all for over * years because cable is too expensive. And apparently sling tv does not offer a free trial because they will not even allow me to submit and finish without sufficient funds on my credit card. So that just tells me that there is no such thing as a free trial with sling. Is this true? apparently it is since they will not allow me to even submit and finish. I guess netflix is the only true free trial in the entertainment world and since there is no free trial with sling and Ive even been told by those that did put their credit info in with available credit on it even though they cancelled b* their trial was up they were still charged at least a month if not more before they actually were permitted to cancel. So is this true. There is no free trial? Looks that way since cannot even access the free trial because their arent enough funds on my prepaid credit card to cover the amount they are going to charge me regardless if i cancel my free trial or not? So i guess me and everyone I know will have to stick with Netflix who actually does allow you to have a free trial period before you have to decide whether you want to continue with it and get charged. Thats such a shame that sling lies and tells you they have a free trial to check it out and see if you like it b* you would have to order it and pay monthly. I have talked to many people that did try to cancel during the so called free trial and still got charged at least a month or more before they could actually get someone from sling to cancel their account of course only after they were charged for something they did not enjoy or care for from day one and did not use. How sad to have to lie and say free trial when obviously there is no such thing*

GetHuman-henrybec did not yet indicate what Sling TV should do to make this right.

How GetHuman-henrybec fixed the problem

We are waiting for GetHuman-henrybec to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Sling TV customer problems.
How Do I Recover My Account Access to Sling TV?How Do I Cancel Sling TV on Amazon?How do I cancel my Sling TV account?How do I change my Sling TV subscription?How do I get a refund from Sling TV?
Do you have a customer issue as well?
We can help you get Sling TV's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Sling TV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-henrybec fixes it.
This email address isn't valid

Sling TV

Customer service issue
Reported by GetHuman-henrybec
Aug 24th, 2018 - 2 years ago
Fixed
Seen by 15 customers so far
Similar issue to 3934 others
0 customers following this
Items needed
Billing address
Phone number
Last 4 of SSN
Phone number on account
Account number

Timeline

GetHuman-henrybec started working on this issue
Aug 24th, 2018 4:57am
GetHuman-henrybec indicated the issue is not fixed yet.
Sep 11th, 2018 10:13pm