I was trying to sign up for the free trial for sling tv to try it out and see if I like...

GetHuman-henrybec's customer service issue with Sling TV from August 2018

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The issue in GetHuman-henrybec's own words
I was trying to sign up for the free trial for sling tv to try it out and see if I liked it yet it will not allow me to finish and submit because I am using a prepaid credit card. The only credit card that I have. They are telling me that I cannot sign up for free trial because there is insufficient funds in my account. Why would there need to be funds in my account if there is no charge to try out the free trial to see if i even want it or use it? I have not watched any tv at all for over * years because cable is too expensive. And apparently sling tv does not offer a free trial because they will not even allow me to submit and finish without sufficient funds on my credit card. So that just tells me that there is no such thing as a free trial with sling. Is this true? apparently it is since they will not allow me to even submit and finish. I guess netflix is the only true free trial in the entertainment world and since there is no free trial with sling and Ive even been told by those that did put their credit info in with available credit on it even though they cancelled b* their trial was up they were still charged at least a month if not more before they actually were permitted to cancel. So is this true. There is no free trial? Looks that way since cannot even access the free trial because their arent enough funds on my prepaid credit card to cover the amount they are going to charge me regardless if i cancel my free trial or not? So i guess me and everyone I know will have to stick with Netflix who actually does allow you to have a free trial period before you have to decide whether you want to continue with it and get charged. Thats such a shame that sling lies and tells you they have a free trial to check it out and see if you like it b* you would have to order it and pay monthly. I have talked to many people that did try to cancel during the so called free trial and still got charged at least a month or more before they could actually get someone from sling to cancel their account of course only after they were charged for something they did not enjoy or care for from day one and did not use. How sad to have to lie and say free trial when obviously there is no such thing*

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Sling TV

Customer service issue
Reported by GetHuman-henrybec
Aug 24th, 2018 - 3 years ago
Seen by 20 customers so far
Similar issue to 3934 others
0 customers following this
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GetHuman-henrybec started working on this issue
Aug 24th, 2018 4:57am
GetHuman-henrybec indicated the issue is not fixed yet.
Sep 11th, 2018 10:13pm

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