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Before contacting them, items GetHuman-jwiser_ may need:
Billing address, Phone number, Last 4 of SSN, Phone number on account, and Account number
The issue in GetHuman-jwiser_'s own words
Hi, I somehow had trouble reactivating my acct and integrating it with the app on my android. I just wanted to change my email and credit card info. But this caused me a new account instead of my old one. So now I've been double charged. I think I got the new act canceled bc I see * dollar charge refunded. But in still have two charges on my original credit card. I just want ONE account please. The one associated with email *****@***.com. And I need the other amount credited please
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